Shipping
We Ship Worldwide
Are we able to order with your store during the Covid-19 lock-down?
Yes you are able to order online, we offer contactless delivery for all orders.
How to Save on Shipping
For international orders - we have a flat rate shipping cost, combine your order with family and friends and share the shipping cost, recommended for all orders up to $249. All orders over $250 can only be sent via courier and the shipping cost is more expensive.
Current Shipping Rates in NZD
Within New Zealand
Standard Shipping (for all Urban/Non-rural addresses) - $4.95
Rural Shipping (for all RURAL addresses) - $7.95
Free Standard Shipping for Orders over $70 - Urban Addresses Only
Rural Postage Surcharge for Orders over $70 - $3.95
Please Select the Correct Shipping Rates. If you're unsure whether your address is RURAL, please check www.addresscheck.co.nz for NZ Post and Courier Post, if it says Rural Delivery please select Rural Shipping
Australia
International Shipping Tracked ( Orders up to $249.99 in Value) - $12.99
International Courier Tracked ( All Orders over $250) - $29.95
Please Note - Orders over $250 in value can only be shipped via International Courier
United Kingdom
International Air (Standard Shipping) Tracked - $25
International Courier - $52
Singapore
International Air (Standard Shipping) Tracked - $27.95
International Courier - $52
Rest of the World
International Air (Standard Shipping) - $27.95
International Courier Tracked - $52
Please Note - Orders over $250 in value can only be shipped via International Courier
From Order to Delivery
We endeavour to package and post your order within 1 to 2 working days of receiving your order (orders placed before 12pm (Mon-Thurs) are usually shipped on the same day). Once your order has been shipped we will send you a confirmation email.
We ship with New Zealand Post and their delivery targets are as follows:
New Zealand
Standard Shipping - 1 to 3 working days
Courier Post : Next working day
Rural Deliveries can take an extra 2-3 working days
Australia
International Air (Standard Shipping) - Untracked and Tracked: 3 to 12 working days
International Courier Tracked: 2 to 4 working days
South Pacific
International Air (Standard Shipping) - Untracked: 6 to 10 working days
International Courier Tracked: 2 to 6 working days
North America, UK and Europe
International Air (Standard Shipping) - Untracked & Tracked: 6 to 10 working days
International Courier Tracked: 5 to 6 working days
Singapore
International Air (Standard Shipping) - Tracked: 6 to 10 working days
International Courier Tracked: 5 to 6 working days
Rest of the World
International Air (Standard Shipping) - Untracked & Tracked: 6 to 10 working days
International Courier Tracked: 5 to 6 working days
Please Note: For the purpose of delivery targets, the day on which your order is shipped with NZ Post is counted by them as day zero.