Shipping
IMPORTANT NOTICE
Please note that our office will be CLOSED for a Winter Break from 31st May to 8th July 2023. You can still place your orders as normal but please note that All Orders Placed during this time WILL NOT be SHIPPED UNTIL 8th July 2023. By placing your order, you acknowledge and confirm that your order WILL BE SHIPPED AFTER 8th July 2023. We are really sorry for any inconvenience. Thank you for your support!
We Ship Worldwide
We ship daily [Monday to Thursday] with NZ Post!
How to Save on Shipping
For international orders - we have a flat rate shipping cost, combine your order with family and friends and share the shipping cost, recommended for all orders up to $249. All orders over $250 can only be sent via courier and the shipping cost is more expensive.
Current Shipping Rates in NZD
Within New Zealand
Standard Shipping Tracked (for all Urban/Non-rural addresses) - $5.95
Rural Shipping Tracked (for all RURAL addresses) - $7.95
Courier - Please note that we do not offer courier shipping within NZ currently due to large increases in courier fees by NZ Post
Free Standard Shipping for Orders over $70 - Urban Addresses Only
Rural Postage Surcharge for Orders over $70 - $3.95
Please Select the Correct Shipping Rates. If you're unsure whether your address is RURAL, please check www.addresscheck.co.nz for NZ Post and Courier Post, if it says Rural Delivery please select Rural Shipping
Australia
International Shipping Tracked ( Orders up to $249.99 in Value) - $13.99
International Courier Tracked ( All Orders over $250) - $29.95
Please Note - Orders over $250 in value can only be shipped via International Courier
United Kingdom
International Air (Standard Shipping) Tracked - $25
International Courier - $52
Singapore
International Air (Standard Shipping) Tracked - $27.95
International Courier - $52
Rest of the World
International Air (Standard Shipping) - $27.95
International Courier Tracked - $52
Please Note - Orders over $250 in value can only be shipped via International Courier
From Order to Delivery
We endeavour to package and post your order within 3 working days of receiving your order. However during busy times, this can be a bit longer, therefore we appreciate your patience. Once your order has been shipped we will send you a confirmation email. Orders placed after 12pm [Thursday to Sunday] are shipped from Monday or the next working day when there is a public holiday.
We ship with New Zealand Post and their delivery targets are as follows:
New Zealand
Standard Shipping - 1 to 3 working days
Courier Post : Next working day
Rural Deliveries can take an extra 2-3 working days
Australia
International Air (Standard Shipping) - Untracked and Tracked: 5 to 15 working days
International Courier Tracked: 2 to 4 working days
South Pacific
International Air (Standard Shipping) - Untracked: 6 to 12 working days
International Courier Tracked: 2 to 8 working days
North America, UK and Europe
International Air (Standard Shipping) - Untracked & Tracked: 6 to 12 working days
International Courier Tracked: 5 to 8 working days
Singapore
International Air (Standard Shipping) - Tracked: 6 to 12 working days
International Courier Tracked: 5 to 8 working days
Rest of the World
International Air (Standard Shipping) - Untracked & Tracked: 6 to 12 working days
International Courier Tracked: 5 to 8 working days
Customs Duty
Please note that for all international orders any customs duties, import taxes, charges, fees etc. is the responsibilty of the customer.
Please Note: For the purpose of delivery targets, the day on which your order is shipped with NZ Post is counted by them as day zero. And working days excludes weekends and public holidays.